1. Introduction
This Privacy Policy explains how SkillParkho ("SkillParkho", "we", "us", or "our") collects, uses, shares, and protects your personal information when you visit our website SkillParkho.com or sign up for our programs.
We are based in India, and we handle your personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (the "DPDP Act"). By using our website and services, you agree to the practices described in this policy.
2. Information we collect
Information you give us directly
Name, email, phone number, and city, when you fill out a lead form, popup, or program enquiry.
Education background, graduation year, and the track you're interested in (IT, Digital Marketing, Ecommerce, or Graphic Design & Video Editing).
Handled by our payment provider. We get confirmation of payment but never store your full card or bank details on our servers.
Information we collect automatically
Pages you visit, buttons you click, and how you move through the site.
Browser type, device type, and approximate location based on your IP address.
Small files stored on your device (see section 6).
3. How we use your information
We use your information to:
- Respond to your enquiries and enroll you in programs.
- Connect you with hiring companies and placement partners (with your consent).
- Send you updates about your program, and — where you've agreed — career tips, offers, and content.
- Improve our website, courses, and tools.
- Process payments and manage your paid passes.
- Keep our services safe and prevent misuse.
- Meet our legal and regulatory obligations.
4. Your consent
We collect and use your personal data based on the consent you give us — for example, when you submit a form or tick a checkbox. Where we rely on consent, you can withdraw it at any time by contacting us (see section 12). Withdrawing consent won't affect anything we did before you withdrew it.
In some cases we may also process your data because it's necessary to provide a service you asked for, or to meet a legal requirement.
7. Data retention
We keep your personal data only for as long as we need it for the purposes described in this policy, or for as long as the law requires. When we no longer need it, we securely delete or anonymise it. If you ask us to delete your data, we'll do so unless we're required to keep some of it for legal reasons.
8. Your rights
Under the DPDP Act, you have the right to:
- Access — ask for a copy of the personal data we hold about you.
- Correction — ask us to fix data that is wrong or incomplete.
- Erasure — ask us to delete your data.
- Withdraw consent — change your mind about how we use your data.
- Grievance redressal — raise a complaint about how we handle your data.
- Nominate — nominate another person to exercise your rights in case you can't.
To use any of these rights, contact us using the details in section 12.
9. Data security
We use reasonable technical and organisational measures to protect your data from loss, misuse, and unauthorised access. However, no method of transmission over the internet is 100% secure, so we can't guarantee absolute security. If a data breach affects your personal data, we'll take the steps required by law.
10. Age requirement
Our services are intended for people aged 18 and above. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we'll delete it.
11. Changes to this policy
We may update this policy from time to time. When we make significant changes, we'll update the "Last updated" date at the top and, where appropriate, let you know directly. Please review this page occasionally to stay informed.
12. Contact & grievances
If you have questions about this policy, or want to exercise your rights, you can reach our Grievance Officer:
We aim to respond to every request within a reasonable time and in line with legal requirements.