Terms & Conditions

01 About SkillParkho & legal entity

SkillParkho is a training and placement platform, run as a proprietorship firm registered in India, with its registered office at Prayagraj, Uttar Pradesh. In these Terms, "SkillParkho", "we", "us", and "our" mean this proprietorship firm. "You" or "learner" means the person enrolling in or using our Services.

02 Definitions

• Program — a specific SkillParkho training + placement track (name, duration, and fees as listed at enrollment).
• Training Period — the phase during which classes and learning happen.
• Placement-Support Period — the phase during which we provide interview calls and placement help.
• Placement Assurance — the specific promise defined in Section 14 (not a general or implied promise).
• Interview Call — an interview arranged as defined in Section 18.
• Eligible Job / Offer — a job offer that meets the conditions in Section 21.
• Independently Secured Job — a job you get on your own, outside SkillParkho's help (Section 23).
• LMS — our online Learning Management System where course content lives.

03 Eligibility for enrollment

Many SkillParkho courses — such as Graphic Design & Video Editing — are open to learners of any age. To enroll, you must:

• Enroll yourself if you are 18 or older; if you are under 18, a parent or legal guardian must enroll for you and accept these Terms on your behalf;
• Meet the specific requirements of your chosen program (for example, education level, graduation year, or any minimum age for placement-linked tracks) listed at enrollment;
• Give true, complete, and correct information about yourself.

04 Program scope

Each Program clearly states, at the time of enrollment:

• the exact program name,
• the total duration,
• the training period, and
• the placement-support period.

We may reasonably update course content, tools, mentors, or schedules to improve the Program. We will make reasonable efforts to inform enrolled learners of important changes.

Access period

From your registration date, you get access to the Program for one (1) year. During this period you can watch the recorded classes and receive all the SkillParkho support promised in your course. Access ends after one year from registration.

05 Fees & payment terms

Your Program fee may include the following parts, as shown at enrollment:

• Registration fee: varies by course and is shown at enrollment — non-refundable.
• Security / program fee: shown at enrollment. This fee can be refunded in either of these cases:
  • if you cancel within 7 days of paying the registration fee; or
  • on a Placement Assurance program, if you complete the required attendance, tests, and interviews and still meet the Placement Assurance conditions (see Part B).
• Taxes: GST and any other applicable taxes will be added as required by law.

Due dates for each part are shown at enrollment or in your payment schedule. Payments are handled by third-party payment providers; we do not store your full card or bank details.

7-Day Enrollment Review Period

We provide every Learner with a 7-calendar-day Enrollment Review Period, starting from the date of registration. This period allows the Learner to experience the Program and make an informed decision about continuing their enrollment.

A Learner who wishes to cancel their enrollment may submit a cancellation request during this 7-day period, subject to the applicable refund terms stated herein.

The Enrollment Review Period is linked to the original registration date. Any Course Fee, installment, Security Fee, or other Program fee paid subsequently forms part of the same enrollment and therefore does not start a new 7-day review period.

Once the 7-day Enrollment Review Period has been completed, the Learner's enrollment will be treated as confirmed, and the applicable fees will be governed by the Program's standard cancellation and refund terms.

This provision is separate from the Placement Assurance. An eligible Learner's right to claim a refund under the Placement Assurance will continue to be governed independently by the Placement Assurance terms and eligibility requirements.

06 Learner responsibilities

To stay in good standing (and to remain eligible for the Placement Assurance), you agree to:

• Keep your contact details — email, phone, and WhatsApp — correct and up to date;
• Complete your career documents (resume, LinkedIn/profile, and any requested updates) on time;
• Truthfully disclose your academic details — degree, marks, backlogs, education gaps, and graduation year;
• Respond to placement communication within the timelines we share;
• Cooperate honestly during background verification;
• If you are on a Placement Assurance program, complete the required attendance, tests, and interviews, and meet all the Placement Assurance conditions (see Part B) to keep your Placement Assurance active.

07 Attendance requirements

You must maintain at least 80% attendance across the training period. Attendance is recorded and can be verified from our systems. Falling below the required attendance may affect your standing and Placement Assurance eligibility.

08 Assessment requirements

You must attempt and pass the required assessments, projects, and tests with at least 80% (or the passing standard stated in the Program). Assessment records are kept and can be verified.

09 LMS / course completion

You must complete 80% of the LMS course content within the training period. Completion is tracked in the LMS. Short technical issues (LMS, video, server, or network interruptions) are covered under Force Majeure (Section 35) and do not, by themselves, count against you.

10 Batch transfer & freeze

A batch transfer or freeze (pause) may be allowed in genuine cases, with our written approval and within our stated limits (for example, up to 2 times, requested at least 10 days in advance). A transfer or freeze that follows this process stays valid — it does not automatically cancel your enrollment or Placement Assurance.

If SkillParkho discontinues a batch

If we cancel or discontinue a batch or Program ourselves, we will offer you a suitable alternative batch, or a fair remedy as described in the Refund Policy below.

11 Intellectual property & account sharing

All course content, recordings, materials, tools, templates, logos, and the SkillParkho name belong to SkillParkho or its licensors. You get a personal, limited, non-transferable right to use them for your own learning only. You may not:

• Record, download, copy, resell, or redistribute classes or materials without our written permission;
• Share your LMS or course login with anyone else.

12 Code of conduct

You agree to behave respectfully toward mentors, staff, employers, and other learners, and not to engage in harassment, abuse, cheating, fraud, or any illegal activity. Serious misconduct may lead to removal from the Program without a refund and may cancel Placement Assurance eligibility.

13 Placement support

For all learners, we provide placement support — such as resume help, interview preparation, and connections to hiring companies. Eligible learners on eligible Programs also receive the Placement Assurance in Part B. Neither placement support nor Placement Assurance promises a job.

14 Meaning of Placement Assurance

"Placement Assurance" for eligible Programs means this: if you satisfy every condition in this Part B, we guarantee you the Guaranteed Interview Calls (defined in Section 18) within the Assurance Period. If we do not provide them, you may claim the specified refund set out in Part C. In short — your Guaranteed Interview Calls, or the specified refund.

Placement Assurance guarantees interview calls. It does not guarantee a job offer, a selection by any employer, a specific company, or a specific salary.

The conditions you must satisfy to stay eligible are your attendance, assessments, interview participation, and the other obligations listed in this Part B. Meeting these keeps your Placement Assurance active; not meeting them can end it (see Section 25).

15 Assurance period

The Placement Assurance lasts 8 months. It begins on your registration date and ends 8 months after that date. This period sits within your one-year access period (see Section 4). Only this defined period counts.

16 Placement eligibility requirements

You become eligible for placement support only after you have met all of these:

• Required attendance (Section 7);
• Required assessments passed (Section 8);
• Required LMS completion (Section 9);
• Completed and approved career documents (Section 6);
• Cleared background verification;
• All due fees paid on time.

The date you meet all of these is your Placement Eligibility Date.

17 Learner profile requirements

You must keep a job-ready profile: an updated resume, a complete professional/LinkedIn profile, valid documents, and any updates we request. You must also truthfully disclose your education, marks, backlogs, gaps, and graduation year. False or missing information can cancel your eligibility (Section 25).

18 Guaranteed interview calls

Under Placement Assurance, once you reach your Placement Eligibility Date (Section 16), we guarantee a minimum of 5 Interview Calls with eligible employers during the Assurance Period (the "Guaranteed Interview Calls").

You may receive more Interview Calls, depending on your eligibility and your performance. Calls above this minimum are not guaranteed.

An "Interview Call" means a scheduled interview with an eligible employer for a role relevant to your program, arranged by SkillParkho. It counts as one call whether it is an HR round, a technical round, an online assessment, or a scheduled walk-in interview. Multiple rounds with the same employer for the same role together count as one Interview Call.

19 Interview attendance & no-show

For every interview we arrange, you must:

• Confirm within 24 hours of being informed, and attend on time; and
• Update us within 24 hours after the interview — tell us whether you attended and what the outcome was, no matter what the result is.

If you:

• do not show up,
• arrive late,
• are unreachable, or
• decline without a valid, evidenced reason,

that interview still counts as an Interview Call provided, and repeated no-shows may cancel your Placement Assurance (Section 25).

Rescheduling

Genuine emergencies (such as a medical issue) may be rescheduled if you inform us in advance and provide valid proof, such as a medical certificate or other required evidence.

20 Employer eligibility criteria

Employers set their own hiring standards — skills, marks, communication, location, and more. SkillParkho cannot override an employer's criteria. If an employer rejects a learner based on its own standards, that is outside our control and does not count as a failure of the Placement Assurance.

21 Eligible job / offer definition

An "Eligible Job Offer" under the Placement Assurance is a written job offer that meets all of the qualifying conditions below:

• Role type: full-time, internship, apprenticeship, contractual, and trainee roles all qualify.
• Relevance to the program: the role must relate to the skills taught in your program (IT System & Infrastructure, Digital Marketing, Ecommerce Marketing, or Graphic Design & Video Editing).
• Location: the role is in a nearby metro city — one of up to 3 nearby metro cities that we specify.

Open to every kind of role. To give you the widest possible chance of getting placed, an offer still counts as an Eligible Job Offer whatever its:

• Salary / CTC — any compensation counts as a qualifying offer and a real start to your career;
• Work mode — work-from-office, hybrid, or remote all work for us;
• Shift — day, rotational, or night, we support them all.

If an offer meets the qualifying conditions above, it is an Eligible Job Offer and it fulfils the Placement Assurance — even if you choose not to accept it. What happens when you reject a qualifying offer is explained in Section 22.

22 Offer acceptance / rejection

If you reject an Eligible Job Offer (as defined in Section 21) because of salary, location, shift, company, or role — while it still meets the agreed limits — the Placement Assurance is treated as fulfilled, and you are not eligible for a refund on that basis. You may of course reject an offer that falls outside the Eligible Job definition without losing eligibility.

23 Independently secured employment

You must promptly tell us if you get a job on your own, outside SkillParkho's help, at any time during the Program or Assurance Period. Getting an Independently Secured Job fulfills the Placement Assurance and ends our placement obligation.

Existing employment

If you are employed, self-employed, working on a contractual basis, serving an internship, or otherwise engaged in paid work at the time of enrollment, or become employed during the Program, you must disclose this to SkillParkho.

Existing employment does not automatically make you ineligible for the Placement Assurance, provided that you have enrolled in the Program for the purpose of obtaining a new Eligible Job and continue to satisfy all other Placement Assurance eligibility requirements.

Your employment existing before enrollment will not itself be treated as an Eligible Job Offer obtained under the Placement Assurance.

If, during the Assurance Period, you independently obtain a new job, accept an offer, or change employment, you must notify SkillParkho promptly. If that new employment satisfies the definition of an Eligible Job Offer under these Terms, the Placement Assurance will be considered fulfilled, regardless of whether the opportunity was obtained through SkillParkho or independently.

Failure to disclose existing or newly obtained employment may affect your eligibility for the Placement Assurance where the non-disclosure materially prevents SkillParkho from administering or verifying your claim.

24 Post-placement payment obligations

For Programs with a post-placement fee, once you accept any job offered or arranged through SkillParkho, you must pay the post-placement fee as agreed at enrollment for your course. Trying to hide a placement to avoid this fee is a breach of these Terms.

25 Situations where Placement Assurance becomes invalid

The Placement Assurance ends, and no refund is due under it, if you:

• fail to meet attendance, assessment, or LMS-completion requirements;
• give false information or fake documents;
• miss, ignore, or repeatedly decline interviews without valid, evidenced reasons;
• reject an Eligible Job Offer (Section 21);
• get an Independently Secured Job (Section 23);
• do not pay due fees on time;
• breach the code of conduct or these Terms;
• do not keep your profile and contact details current.

26 Non-refundable fees

Fees paid are non-refundable, except through the two clear paths below:

• Cancellation within the 7-day Enrollment Review Period — handled under the Enrollment Review Period terms in Section 5. The registration fee stays non-refundable; the security / program fee can be refunded.
• A valid Placement Assurance claim — a refund of the fee named in Section 32, if you meet every condition in Part B.

Outside these two paths — for example, a normal cancellation or withdrawal after the 7-day Enrollment Review Period, for any reason not covered by the Placement Assurance — no refund is due. The registration fee is non-refundable in all cases.

27 Placement Assurance refund eligibility

A refund under Placement Assurance is possible only if you have satisfied every condition in Part B, the Assurance Period has ended, and we did not provide your Guaranteed Interview Calls (Section 18) during it. Interview Calls that count as provided under Section 19 are included in this number. This is the only path to a refund under Placement Assurance.

28 Refund disqualification

You are not eligible for a Placement Assurance refund in any of the situations listed in Section 25, or if you claim after the deadline in Section 29.

29 Refund claim process

To claim a Placement Assurance refund, you must:

• Apply in writing to [email protected];
• Apply within 30 days of the Assurance Period ending;
• Include all required evidence (Section 30).

30 Required evidence

Your claim should include verifiable records such as:

• Attendance and assessment records;
• Proof of LMS completion;
• Records of the Interview Calls you received and attended;
• Job applications made;
• A declaration that you did not obtain an Independently Secured Job.

31 Verification period

After you submit a complete Placement Assurance claim with all required information and supporting documents, we aim to review and verify your claim within 10 business days. We will notify you once the review is complete.

If any additional information or clarification is required, we will contact you during the review process. The review period may be reasonably extended where additional information is required, and we will keep you informed of the status of your claim.

32 Refund amount

If your Placement Assurance claim is approved, you will receive a refund of the Program Fee or Security Fee, as applicable to your enrolled Program, actually paid by you and identified as refundable under the Placement Assurance.

Depending on the Program, the applicable course-related fee may be described as a "Program Fee" or "Security Fee." For the purposes of the Placement Assurance, the refund will apply to the relevant fee specified for your Program.

The Registration Fee is separate and non-refundable, and is not included in the Placement Assurance refund, except where a refund is required under applicable law.

The refund amount will not exceed the applicable Program Fee or Security Fee actually paid by the Learner, after accounting for any discount, scholarship, concession, or fee waiver.

The exact refundable amount applicable to each Program will be communicated to the Learner at the time of enrollment and/or displayed on the applicable Program fee schedule.

33 Refund processing timeline

Once a claim is approved, the applicable refund will be initiated within 7 business days and will ordinarily be credited through the original payment method, subject to the processing timelines of the relevant bank or payment provider.

34 Limitation of liability

To the maximum extent permitted by applicable law, SkillParkho shall not be liable for any indirect, incidental, special, or consequential loss or damage arising out of or in connection with the Program or related services.

Subject to applicable law, SkillParkho's total aggregate liability arising out of or in connection with the Program shall not exceed the total amount of fees actually paid by the Participant to SkillParkho under the Program.

Nothing in these Terms shall exclude, restrict, or limit any liability or right that cannot lawfully be excluded, restricted, or limited under applicable law, including applicable consumer protection laws.

35 Force majeure

We are not responsible for delays or failures caused by events beyond our reasonable control — including natural disasters, government restrictions, strikes, power or internet outages, and failures of third-party platforms (LMS, Zoom, Meet, servers, or networks).

36 Privacy & data processing

We collect and use your personal and academic data to run the Program, provide placement support, and share your profile with potential employers. How we handle your data is explained in our Privacy Policy, which forms part of these Terms.

37 Changes to these terms

We may update these Terms from time to time. Each version has a version number and date (Section 40). For learners already enrolled, the version you accepted at enrollment continues to apply to your Program, unless a change is required by law or you agree to the new version in writing.

38 Grievance redressal

If you have a complaint, contact our Grievance Officer. We will acknowledge and respond within a reasonable time.

39 Dispute resolution & jurisdiction

These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at Prayagraj, Uttar Pradesh.

40 Acceptance & version date

By ticking the acceptance checkbox, e-signing, confirming via OTP, or making payment, you confirm that you have read, understood, and agreed to these Terms.

Policy version: 1.0 · Effective date: 04 August 2026. We keep a record of the version and date you accepted.